FL Movers Rus FAQ’s

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When should I call a moving company?
The earliest possible time would be the best. It’s wise to give your moving company four to six week’s notice, as much as possible. The more lead time you can give, the more likely they’ll be able to meet your preferred delivery schedule. All moving companies require alternate pickup and delivery dates to their standard type of services. You will be notified in advance of the loading date for your goods and of the estimated arrival date. If your pickup and delivery dates are critical factors such as lease expirations or real estate closing, you may choose an additional-cost service which will enable them to accommodate an accurate schedule. You should discuss your specific pickup and delivery requirements with our agent, who can advise you regarding the types and costs of services available.

Do I need an estimate?
Yes. An agent will make a survey prior to the move regarding your properties to be transported. It is required to determine the exact cost estimate of the move and the amount of space your possessions will occupy on the truck. The agent will estimate the service cost and give you a written Estimate/Order for Service. Bear in mind that estimates are only guidelines.  Charges for local shipments are generally calculated on an hourly basis. A minimum number of hours may be required. These shipments are handled by your local moving company.

Is an interstate shipment different than an in state move?
For interstate shipments, the total charges must be paid accounting the actual weight of your shipment, the distance, and the services that you’ve specifically requested.

What is a binding estimate?
A binding estimate or binding cost of service specifies in advance the precise cost of the move based on the services requested or deemed necessary at the time of the estimate. Binding estimates are valid 60 days from the date of estimate.

Which services are not part of a basic estimate?
Additional services such as packing or other related moving services will be subject to additional charges. A document specifying these additional charges will be prepared for you. You can discuss this with your assigned agent for more info.

When is the best time to move?
Summer is the best time but it is also the busiest time in the moving industry. Most moves happen when kids are out of school between June and August. In Florida the weather is no issue and you can move based on a timeline that is best for you.

How long does it take to move?
That depends. Factors such as the time of the year, climate condition, shipment quantity and quality, time required to load/unload, the direction and the distance your shipment will travel. Because the furnishings of an average household won’t fill a truck, two or more shipments may be loaded alongside with it. Don’t worry; each shipment is carefully sectioned off from the others.

What does fully licensed and insured mean?
It means that the business carries liability insurance and that it has obtained any state or local licenses required by the law. Choosing service providers that are fully licensed and insured is advised for you and your valuables’ protection and insurance to damages it may sustain during the travel (Although such incidents rarely happen).

How do you determine what my move will cost?
The exact cost of your move cannot be determined until your belongings has been loaded on the truck and weighed. Basic transportation charges depend on the actual weight of your belongings and the distance they will travel. The total cost includes transportation costs, Coverage (Full or Depreciated), additional charges for any other services (packing and unpacking) performed at your request. These charges are based on “tariff” rate schedules.

How and when should I pay?
The best advised time to pay is when your belongings arrive at its destination. You can pay cash or through Visa, American Express, MasterCard and Discover.

Am I protected against loss or damage while my goods are in transit?
Yes, but how much protection you have and its cost depend upon the “valuation” program you availed of. Consult your local moving service provider for more info. Insurance does not cover “customer packed boxes” however.

Are they capable of transporting “Highly-valued possessions?”
Yes. They will be handled with care and are insured. Review the moving company’s terms and conditions on this matter or you can ask your assigned agent for details. Additional charges will be included. However, we strongly recommend that you carry irreplaceable and expensive possessions with you, or make other arrangements for their transport.

Can my possessions be stored temporarily?
Yes. In the event your destination still requires further renovation, repair and/or any other understandable reasons delaying your move, the moving company can provide you a well- maintained storage facility until you’re ready. Additional charges shall be implemented.

Do my appliances need special attention?
Yes. Although it is the owner’s responsibility to see that appliances are serviced for shipment before they are loaded on the van. It is available upon request and for an additional charge; a moving company will perform this service using their very own qualified personnel.

Can I pack fragile items?
Most people prefer to have their possessions, particularly fragile items, professionally packed by a moving company. However, if you decide to pack on your own, the basic principles of good packing include wrapping the items individually, allowing them plenty of cushioning and making sure they are firmly packed.
Cartons, paper and tape may be purchased from your local service provider for a small fee.

Can I pack my clothes in a chest or dresser drawers?
Yes.

Can I move my frozen food?
Frozen food can be moved, but only under specific, restricted conditions.

Can I move jewelry and other valuables?
Highly valuable items such as money, jewelry, photographs, antiques and stamp collections can be included in your shipment. You should notify your FL mover’s agent of these items before packing or during the day of the move.

Can I move my house plants?
No, because they may suffer from lack of water and light as well as probable temperature changes during the transportation. You may prefer to transport your house plants in the family car, ship them or via plane transport.

Can I move my pet?
No. You can perform certain arrangements or look for other alternatives that will ensure the safety of your pets.

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